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James Deeley
Freelance senior strategy consultant
Over twenty years of leading brand and customer experience strategy and design
Strategy is a spectrum, a toolbox of methods, techniques and ways of thinking that creates the right idea, at the right time, for the right audience.
Throughout my career I have been responsible for strategically transforming brands through customer experiences into imaginative concepts and innovative thinking. Some have reshaped businesses, a few have won awards, some have been firsts in their industries, and many have found new ways to solve long standing challenges.
I partner with business leaders to define brands, transform businesses and design innovative customer experiences for global brands.
I’ve led account and teams across a diverse range of industries for iconic and premium brands
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Sparking the imagination, finding the gaps and fixing problems
I believe it is the role of a strategist to lead from the front and be the bridge that inspires and nurtures the best out of those around them, building partnerships with clients by understanding what keeps them awake at night, and what get them out of bed in the morning.
A few case study highlights
Redefining the client relationship to reposition the global automotive brand toward a 2030 vision and redesigning the customer experience.
Bentley Motors text here
© James Deeley, 2023
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